ATTENTION BUSHTRACKER OWNERS WITH SWIFT 500 SERIES STOVE

 
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Joshua
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Joined: 27 Oct 2015
Posts: 29
Location: Kunda Park
State:: QLD
Current Bushtracker owner:: Yes
PostPosted: Mon Jun 13, 2022 3:20 pm    Post subject: ATTENTION BUSHTRACKER OWNERS WITH SWIFT 500 SERIES STOVE Reply with quote

Further correspondence from the Swift Appliance Group:

"Due to circumstance beyond our control we have been informed by the ACCC that we need to notify our customer in regards to the Incident that has occurred. Please read the notice below and advise your customers that the Swift 500 series is not allowed to be used Australia wide until further notices. We hope this is a temporary situation, We are waiting on a reply from the ACCC and WA authorities as to what steps are to be taken next. Please be patient once we have more information we will advise through our website. Please be informed the electrical element can still be used.
Swift Appliance Group Pty Ltd is currently liaising with the ACCC, WA DMIRS and Resources Safety and Health Queensland regarding gas explosion safety risks in the 500—Series Caravan Gas Cookers. We will provide more information as soon as possible after conferring with the regulatory bodies. Consumers must immediately cease using the products until tests determine the cause of the explosion and the products are deemed safe."

Please note that Bushtracker does not have any further information other than what is stated above and on the Swift Appliance group website: https://www.swiftappliancegroup.com.au/notices
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Bushtracker
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Joined: 12 Jul 2007
Posts: 5326
Location: Kunda Park
State:: Queensland
Current Bushtracker owner:: Yes
PostPosted: Tue Jun 14, 2022 9:52 am    Post subject: Reply with quote

Hello Bushtracker Owners, we just got this from the Caravan Association today. It gives the whole history for the past two weeks and the current advisory:



SWIFT CARAVAN COOKERS

UPDATE 14 JUNE 2022

Link to the Petroleum & Gas Inspectorate Safety Alert

References and further information
• Further information is available on the Swift Appliance Group website.
• Other gas safety and health information is available on the Petroleum Gas Inspectorate website.
• This safety alert will be updated when more information is available.
Authorised by Bill Date - Chief Inspector – Petroleum & Gas
Contact: Paul Beaumont, Principal Inspector, Gas Work and Devices , +61 7 3199 8027 gassafe@rshq.qld.gov.au
Issued by Resources Safety & Health Queensland

Jason Plant
Chief Executive Officer


UPDATE 13 JUNE 2022

Petroleum & Gas Inspectorate | Alert | No.104 V 1 | 13 June 2022
Swift 500 series cookers in caravans
What happened?
A person was injured while using a Swift 500 series cooker in a caravan.
The owner of a Queensland registered caravan was using a Swift 500 series cooker while camping in NSW. When the front left burner ignited, the user observed the flame was only on ‘simmer’ despite the control knob being on full. The user moved the cooking pan to the rear right side burner and used the front left burner as a simmer. Within a very short period an explosion occurred, engulfing the user in flames and causing severe burn injuries. RSHQ is working with other gas regulators and the manufacturer, Swift Appliance Group, to implement a national recall.
How did it happen?
An examination of the Swift 500 series cooking appliance identified a failure point in the internal piping at the outlet connection point of the front left control valve. The failure point caused gas to leak within the appliance and the leaking gas tracked to an undetermined ignition source and ignited, causing burn injuries to the person using the appliance.
Key issues
• Gas leaked when the control valve was turned on and ignited.
• The gas leak within the appliance did not easily disperse and tracked to an ignition source.
• There were no visible signs of fatigue prior to failure.
Recommendations
• Owners of caravans and recreational vehicles should check if their cooking appliance is a Swift 500 series appliance and avoid use until the extent of the issue is known and documented.
• The gas supply to the appliance can be isolated at the gas isolation valve, adjacent to the appliance, to allow the electrical element and other gas appliances to be used safely.
• If you smell gas, turn off the gas immediately at the cylinders and contact a gas work licence holder to check the gas system and all gas appliances for safe and correct operation.
Investigations are ongoing and further information may be published as it becomes available. The information in this publication is what is known at the time of writing.
We issue Safety Notices to draw attention to the occurrence of a serious incident, raise awareness of risks, and prompt assessment of your existing controls.
References and further information
• Further information is available on the Swift Appliance Group website.
• Other gas safety and health information is available on the Petroleum Gas Inspectorate website.
• This safety alert will be updated when more information is available.
Authorised by Bill Date - Chief Inspector – Petroleum & Gas
Contact: Paul Beaumont, Principal Inspector, Gas Work and Devices , +61 7 3199 8027 gassafe@rshq.qld.gov.au
Issued by Resources Safety & Health Queensland

Jason Plant
Chief Executive Officer
Link to online safety alert


UPDATE 10 JUNE 2022


After meeting with officers from Resources Safety & Health Queensland, we recommend all CTIAQ Members advise their customers to cease using Swift Cookers until more information is received. We understand the units impacted are the “Swift Caravan Cookers – 500 Series”.

We are expecting a notice to be released from the Resources Safety & Health Queensland in the coming days and will distribute this to members immediately.

Jason Plant
Chief Executive Officer


INITIAL INFORMATION SHARED 30TH MAY 2022

Over the past few days, some members have received queries from customers regarding an issue with Swift Cookers that seems to be making the rounds on social media.

Please note, this issue / investigation is limited to Western Australia only and does not impact us here in Queensland at the moment.

The Director of Energy Safety in Western Australia has issued a “NOTICE OF PROHIBITION OF SALE, HIRE OR USE OR GAS APPLIANCES” on Swift Cookers – 500 Series.

We have been in contact with Resources Safety & Health Queensland and they currently communicating with the Western Australian Regulator and other State Regulators on this matter.

As soon as we have more information or if the situation changes here in Queensland, we will notify members immediately.

Jason Plant
Chief Executive Officer
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Bushtracker
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Joined: 12 Jul 2007
Posts: 5326
Location: Kunda Park
State:: Queensland
Current Bushtracker owner:: Yes
PostPosted: Thu Jun 16, 2022 1:26 pm    Post subject: Reply with quote

Please note that this only concerns you if you have the Swift 500 series cooker in your van. Those with the Thetford branded cooktops are not affected.

To our valued customer,
We hope this e-mail finds you well. There has been an incident involving a Swift 500 series cooker in a caravan: Link to the Petroleum & Gas Inspectorate Safety Alert

We have been asked to pass on the following information from Swift Appliance Group to all of our customers:

“Due to circumstance beyond our control we have been informed by the ACCC that we need to notify our customer in regards to the Incident that has occurred. Please read the notice below and advise your customers that the Swift 500 series (All Models) are NOT ALLOWED TO BE USED AUSTRALIA WIDE UNTIL FURTHER NOTICE. We hope this is a temporary situation, We are waiting on a reply from the ACCC and WA authorities as to what steps are to be taken next. Please be patient once we have more information we will advise through our website. Please be informed the electrical element can still be used.

Swift Appliance Group Pty Ltd is currently liaising with the ACCC, WA DMIRS and Resources Safety and Health Queensland regarding gas explosion safety risks in the 500—Series Caravan Gas Cookers. We will provide more information as soon as possible after conferring with the regulatory bodies. Consumers must immediately cease using the products until tests determine the cause of the explosion and the products are deemed safe.”

Please note that Bushtracker does not have any further information other than what is stated above and on the Swift Appliance group website: https://www.swiftappliancegroup.com.au/notices and in the Link to the Petroleum & Gas Inspectorate Safety Alert. Should you have any concerns or question please feel free to contact Swift direct on (03) 9359 5394.
As soon as any more information comes available we will be in touch.

Kind regards,
Bushtracker (Service Department)
service@bushtracker.com
85 Enterprise St, KUNDA PARK, QLD, 4556
P (07) 5476 5833
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